PCM’s services are designed to help our repair shop and MSP clients market their business, increase revenue, reduce costs, and maximize operational efficiency.
We know that marketing your business while also trying to keep up with the demand of client projects is a very challenging, timely, and costly task. Hiring additional marketing or tech staff in these challenging economic times may not be an option for you.
Powered by our marketing & technology alliance partner, Big Red Tech, we bring a team of the most creative and tech savvy individuals who are focused on helping you achieve your business objectives at a reasonable cost.
We aim to be your business partner for whether you need assistance in marketing your business or when you need additional help with client projects but don’t have the resources available.
Outsourced Technical Services
Are client projects piling up and your short staffed? Need assistance with repair work but you aren’t in a position to hire additional staff? Then PCM is your answer!
We aim to be your partner for when you need help finishing client repair work. We perform the work as a subcontractor (remotely) and it is all done under your business name. Our technology consultants are experienced and deliver world class repair service. You will love having the additional support without the additional overhead cost to your business.
We offer the following remote outsourced services:
- Remote Troubleshooting & IT Support (for residential & business clients)
- Network Security Services
- Cloud Based Software Implementation & Training
- Data Backup & Recovery
- Virtual Meeting & Collaboration Tool Setup & Support
Remote Troubleshooting & IT Support: PCM's remote IT support can help you troubleshoot residential & business client technical issues and get your client’s critical systems up and running quickly.
Cloud-based software implementation: Cloud-based software solutions are becoming increasingly popular among small businesses due to their affordability and scalability. PCM offers implementation and training services for cloud-based software that can help your clients take advantage of these solutions and get the most out of their investment.
Data Backup and Recovery: Small offices may not have robust data backup and recovery systems in place, leaving them vulnerable to data loss due to hardware failure or cyberattacks. PCM's remote data backup and recovery services can help your client protect their critical data and minimize downtime in the event of an outage.
Network Setup and Configuration: Small offices may need help setting up and configuring network infrastructure. This includes routers, switches, and firewalls. PCM offers remote network setup and configuration services that can help your client get their network up and running quickly and securely.
Virtual Meetings and Collaboration Tools: With the rise of remote work, small offices may need help setting up and using virtual meetings and collaboration tools, such as Zoom, Microsoft Teams, or Slack. PCM offers remote training and support for these tools that can help your client and their staff stay connected and productive while working remotely.
Obtaining new residential and business clients can be challenging for a Computer Repair Shop or MSP. PCM is your business partner for all your marketing needs. No matter how small or large the marketing project!
Our experienced marketing consultants can help you develop a marketing strategy, create & manage a marketing budget, and execute on a custom strategy to get results. Our marketing strategies are designed to help you get maximum ROI out of your marketing dollars and obtain new clients.
We offer custom website design services that are tailored to meet the unique needs of your business. Our team of experts will work with you to understand your goals and vision, and create a website that represents your brand, engages your target audience, and drives results.
Social Media Management
We offer social media management services for Facebook, Twitter, Instagram, TikTok, and more. Our team of experts will help you create engaging and relevant content, grow your following, and increase your social media presence to drive more traffic and boost conversions.
Search Engine Optimization
Custom Marketplace Design
Brand Identity and Print Media
PCM Services Advantage:
- One stop shop for both your marketing and outsourced technical service needs
- Flexible rates and service contracts
- Consultative approach to helping you design a marketing plan specific to your business
- Results oriented approach
- Dedicated Account Executive and personable service
Interested in learning more about our services? Fill out the form below and let us know what services you are interested in.