Services

PCM’s services are designed to help our repair shop and MSP clients market their business, increase revenue, reduce costs, and maximize operational efficiency.

We know that marketing your business while also trying to keep up with the demand of client projects is a very challenging, timely, and costly task. Hiring additional marketing or tech staff in these challenging economic times may not be an option for you.

Powered by our marketing & technology alliance partner, Big Red Tech, we bring a team of the most creative and tech savvy individuals who are focused on helping you achieve your business objectives at a reasonable cost.

We aim to be your business partner for whether you need assistance in marketing your business or when you need additional help with client projects but don’t have the resources available.

 

Outsourced Technical Services

Are client projects piling up and your short staffed? Need assistance with repair work but you aren’t in a position to hire additional staff? Then PCM is your answer!

We aim to be your partner for when you need help finishing client repair work. We perform the work as a subcontractor (remotely) and it is all done under your business name. Our technology consultants are experienced and deliver world class repair service. You will love having the additional support without the additional overhead cost to your business.

We offer the following remote outsourced services:

  • Remote Troubleshooting & IT Support (for residential & business clients)
  • Network Security Services
  • Cloud Based Software Implementation & Training
  • Data Backup & Recovery
  • Virtual Meeting & Collaboration Tool Setup & Support

 

Remote Troubleshooting & IT Support: PCM's remote IT support can help you troubleshoot residential & business client technical issues and get your client’s critical systems up and running quickly.

Cloud-based software implementation: Cloud-based software solutions are becoming increasingly popular among small businesses due to their affordability and scalability. PCM offers implementation and training services for cloud-based software that can help your clients take advantage of these solutions and get the most out of their investment.

Data Backup and Recovery: Small offices may not have robust data backup and recovery systems in place, leaving them vulnerable to data loss due to hardware failure or cyberattacks. PCM's remote data backup and recovery services can help your client protect their critical data and minimize downtime in the event of an outage.

Network Setup and Configuration: Small offices may need help setting up and configuring network infrastructure. This includes routers, switches, and firewalls. PCM offers remote network setup and configuration services that can help your client get their network up and running quickly and securely.

Virtual Meetings and Collaboration Tools: With the rise of remote work, small offices may need help setting up and using virtual meetings and collaboration tools, such as Zoom, Microsoft Teams, or Slack. PCM offers remote training and support for these tools that can help your client and their staff stay connected and productive while working remotely.

 

Marketing Services

Obtaining new residential and business clients can be challenging for a Computer Repair Shop or MSP. PCM is your business partner for all your marketing needs. No matter how small or large the marketing project!

Our experienced marketing consultants can help you develop a marketing strategy, create & manage a marketing budget, and execute on a custom strategy to get results. Our marketing strategies are designed to help you get maximum ROI out of your marketing dollars and obtain new clients.

 

Website Design/Re-Design

We offer custom website design services that are tailored to meet the unique needs of your business. Our team of experts will work with you to understand your goals and vision, and create a website that represents your brand, engages your target audience, and drives results.

Social Media Management

We offer social media management services for Facebook, Twitter, Instagram, TikTok, and more. Our team of experts will help you create engaging and relevant content, grow your following, and increase your social media presence to drive more traffic and boost conversions.

Search Engine Optimization

Our SEO services are designed to help you improve your website's ranking on search engines like Google. We'll conduct a comprehensive audit of your website, identify areas for improvement, and create a customized strategy to help you achieve higher rankings, more traffic, and better visibility.

Custom Marketplace Design

We offer custom marketplace design services for platforms like Amazon, eBay, AliExpress, and more. Our experts will help you create a visually appealing and functional marketplace that drives sales and helps you achieve your online marketing goals.

Graphic Design

Our graphic design services are designed to help you create eye-catching and professional graphics that represent your brand and capture the attention of your target audience. From logos to banners, flyers, and more, we'll help you create designs that stand out and help you achieve your marketing goals.

Brand Identity and Print Media

Our brand identity and print media services are designed to help you establish a strong brand identity and create high-quality print materials that represent your brand. From business cards to brochures, flyers, and more, we'll help you create materials that leave a lasting impression on your target audience.

Content Development

Our content development services are designed to help you create high-quality and engaging content that resonates with your target audience. From blog posts to articles, product descriptions, and more, we'll help you create content that drives traffic, improves engagement, and boosts conversions.

White Label Opportunities

If you would like to offer marketing services to your client, but you don’t have the staff or resources, PCM has white label opportunities available for you. You can simply market our services on your website and subcontract the work to us when you get the client’s project. All work will be conducted under your business name and the client will never see the PCM logo. This is a great way to increase revenue for your business without taking on the cost.

 

PCM Services Advantage:

  • One stop shop for both your marketing and outsourced technical service needs
  • Flexible rates and service contracts
  • Consultative approach to helping you design a marketing plan specific to your business
  • Results oriented approach
  • Dedicated Account Executive and personable service

 

Interested in learning more about our services? Fill out the form below and let us know what services you are interested in.


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